Water Hygiene Services
Responsible for your building’s water safety? Our water hygiene services help duty holders stay compliant with UK law, reducing risk to staff, guests, and vulnerable residents. Keep your water supply safe and uncontaminated with Acorn today.
Our accreditations
What are water hygiene services?
Water hygiene services usually include testing and sampling to verify water quality, cleaning and disinfection to remove contamination, and ongoing monitoring to make sure your systems are within safe operating limits.
They help keep water systems safe, compliant and under control by preventing the conditions that allow harmful bacteria to grow.
In commercial and high-risk buildings, where water is stored, circulated or heated, these risks can increase quickly if systems are not properly maintained – allowing issues such as Legionella to develop.
Crucially, water hygiene services are a proactive, preventative measure and not a reactive response to incidents, failures, or legal enforcement.
Why does water hygiene compliance matter?
Water hygiene compliance matters because it protects people from health risks and your organisation from legal trouble. It is a statutory requirement under HSG 274 regulations and the Health & Safety at Work Act 1974 to control risks in commercial water systems and reduce contamination from waterborne hazards like Legionella. This includes assessing risks, putting the right controls in place, and protecting occupants from exposure to harmful substances like sediment or heavy metals.
Without water hygiene monitoring, the consequences can be severe. Any health incidents linked back to contaminated water systems can lead to serious illness, legal action from HSE (Health and Safety Executive), reputational damage, and even prosecution. In many cases, non-compliance can disrupt your business due to system shutdowns and last-minute repairs.
Browse our range of water hygiene services
Take a look at our range of water hygiene services, delivered either as standalone support or as part of a fully managed compliance programme. Every water hygiene service is aligned with HSE-approved ACOP L8 guidance to minimise risk, and we retain all relevant documentation to keep you inspection-ready.
Book a free water hygiene consultation
Acorn Environment Services delivers compliance-led water hygiene services for commercial and high-risk environments, including residential care homes, hospitality, and leisure.
From risk assessment and monitoring to sampling, testing and remedial works, our team of accredited engineers delivers everything you need – supported by LCA-certified analysis and inspection-ready reporting.
How does our water hygiene process work?
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Assess and identify risk
We review your water systems and controls to find and prioritise risks in line with regulatory guidance and daily use.
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Deliver and report
Our engineers carry out the required water hygiene services, with clear digital reporting for a complete audit trail.
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Ongoing compliance
Regular checks and technical support keep risks under control and compliance in place over time.
UK water hygiene regulations
According to the HSE, duty holders (e.g. landlords, building owners, etc.) are legally responsible for identifying risks and sticking to UK water hygiene standards in line with the following regulations:
ACoP L8
Sets out the legal duties for controlling Legionella and other waterborne hazards. This includes controlling storage risks and keeping water tanks in a condition that discourages bacterial growth.
HSG 274
Provides practical guidance on how hot and cold water systems, storage tanks, and specialist systems should be managed day-to-day. Includes assessing tank conditions and setting inspection/cleaning frequencies based on risk and usage.
COSHH (Control of Substances Hazardous to Health)
Places duties on employers to control exposure to hazardous substances, including those present in water systems.
Who needs professional water hygiene services?
Landlords/managing agents
To make sure a building’s water systems don’t pose a risk to residents and to demonstrate legal compliance if concerns or inspections arise.
Facilities managers
To maintain consistent standards across buildings and keep clear, auditable records that stand up to inspection scrutiny.
Hospitality
To protect guests and staff, reduce the likelihood of incidents, and avoid any operational disruption caused by water hygiene failures.
Residential care
To safeguard vulnerable residents, reduce exposure to serious health risks, and provide evidence of compliance in line with legal expectations.
Why choose us for water hygiene services?
Compliance-led water hygiene specialists
Our water hygiene services are built around ACoP L8 and HSG 274 regulations, helping duty holders prove their water systems are safe – with evidence that stands up to audit and inspection.
Accredited, experienced engineers
All work is carried out by trained engineers with over 25 years’ experience in water hygiene. As members of the Legionella Control Association (LCA), we follow recognised industry best practice
Clear reporting and ongoing support
All water hygiene results and documentation are stored digitally in your own secure client portal, giving you instant access to compliance evidence whenever it’s needed.
What our clients say
K
"Your technician was very polite and well mannered, he even made time to have a quick chat which is a surprise for me as most people who work on your home are just there to get job done and go 10/10!"
Keighley Boyes
N
"Excellent Service thanks for attending so promptly and dealing with the problem and taking into consideration the complex needs of the situation."
Natalie Hatzer
Get compliant with Acorn today
If you’re responsible for water safety, you can’t afford uncertainty.
With over 25 years of experience, our LCA-accredited team will help you prove compliance and stay inspection-ready at all times.
Call us or book your free consultation today.
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